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TERMS AND CONDITIONS

Legal Terms & Conditions of Use

IMPORTANT! PLEASE READ THIS LEGAL STATEMENT CAREFULLY BEFORE USING THIS SITE.


AGE POLICY

WARNING! THIS SITE CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES AND COLLECTIBLE GLASS ART FOR TOBACCO USE ONLY. YOU MUST BE 18 YEARS OF AGE OR OLDER TO ENTER THIS SITE.


Must be at least 18 years (or OLDER) of age to purchase electronic cigarette products from this web site. Falsifying your age for the purpose of purchasing products from this web site is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. We reserve the right to ask for identification upon our discretion. We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary.

You must be 18 years of age or older to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time.

All fraudulent orders may be reported to the local authorities within your vicinity.

By shopping our store, you are confirming you are 18 years old or older. We reserve the right to deny any order we think is placed by a minor. Providing a false declaration under penalties of perjury is a criminal offense.


YOU MUST BE AT LEAST 18 YEARS OR OLDER TO ORDER OR PURCHASE FROM Cloutproducts.com

Certain substances and products advertised within this site may not be legal in all countries. We would request that all customers check the laws of their country before ordering products from our website.  In no way do we wish users of the site to fall foul of laws regarding controlled substances. All items of smoking paraphernalia are for ornamental purposes or for the use of legal smoking mixes only. They are NOT intended for illegal use. All videos are shot using legal smoking mixes. By using this site, you are acknowledging your consent to these terms and conditions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.


NICOTINE WARNING

The products offered by Clout Products LLC are intended for use by responsible adult vaporizer users over the age of 18 (or the legal smoking age of your state), and are not intended for pregnant or nursing women, children, people with or at risk for heart disease, high blood pressure, diabetes, asthma, or those who are sensitive to nicotine, propylene glycol, or vegetable glycerin. Nicotine is highly addictive and may be dangerous to your health. Nicotine is highly addictive and habit forming. Keep out of reach of children and pets. These products contain nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Our products are not intended as a smoking cessation product, but rather as an alternative to traditional cigarettes.



SURGEON GENERAL’S WARNING

Smoking (Tobacco products) Causes Lung Cancer, Heart Disease, Emphysema, and In Pregnant Women May Result In Fetal Injury, Premature Birth, and Low Birth Weight. Our products have not been reviewed by the FDA and are not intended to treat, diagnose, prevent, or cure any disease.


If you experience any side effects, or possible side effects, stop using the product immediately and consult a physician. These products may be poisonous if orally ingested, or if it contacts your skin.


Any e-Liquid may contain small amounts of carcinogens normally found in tobacco products. To date amounts detectable in some e-liquid brands are not quantifiable. Some, all, or none of the same carcinogens found in FDA approved stop smoking products may also be found in trace amounts of some e-liquids.


Our e-liquids and e-cigarettes are not a smoking cessation product, and have not been tested or guaranteed as such.


Disposal of e-liquid bottles: Any bottles that are of no further use should be rinsed out thoroughly with water, re-capped, and disposed of as normal. Please use safe disposal of any products containing nicotine!


WE PROSECUTE AGAINST ALL CREDIT CARD FRAUD

The items contained on these pages are being sold as collectible glass art, Electronic cigarette and should be considered for tobacco use only. No other use for these items in any way is either intended or condoned. Falsifying your age for the purpose of purchasing products from this web site is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. We reserve the right to ask for identification upon our discretion.

By shopping our store, you are confirming you are 18 years old or older. You must be at least 18 years of age (21 in some areas) to purchase any items on this website, and it is your responsibility to know your local as well as state and countries regulations regarding these items. Furthermore, you release and discharge all involved in the production and maintenance of this website from any and all liabilities.

 

Billing Validation

All credit card billing address information you provide must match in our system with that of the cardholder. If the information does not match, your order will be declined.

 

Credit Card Validation

For the protection of card holder and our company, orders that appear fraudulent may be put on hold for manual review. If necessary, a Customer Service Representative will call you to verify the order. If we are unable to reach you at the provided phone number or email address within a reasonable period of time, the order will be cancelled.

Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.

 

Refusal or Limit of service

Due to the nature of internet sales we reserve the right to refuse service to anyone.



Shipping

USA: We ship Monday through Friday, excluding holidays. Please allow up to 2-4 business days for orders to process. All orders are shipped via FedEx, USPS or UPS.


Wrong Address Disclaimer 

It is the responsibility of the buyer to make sure that he or she enters the shipping address correctly. If you made an error in your shipping address, please contact us at cloutproducts@gmail.com immediately. If your order has already been shipped, we are no longer able to change the address. The only thing we can do is, wait to see if the package gets returned back to us. If it does get returned back to us, we can then forward it to the correct address. If the package does not get returned, we (Clout Products) cannot be held financially responsible for customer errors.


Refunds/Exchanges

ALL SALES ARE FINAL. For sanitary reasons, and the overall safety of our customers and staff, we DO NOT accept returns of: atomizers, clearomizers, cartomizers, bottled liquid, drip tips, batteries, and glass art.


No Refunds or Exchanges accepted once purchased and received. All returns are subject to case by case exceptions. Please contact us if you are having a problem with your items and we will do our best to help you.


Ownership

www.cloutproducts.com is owned, operated, and maintained by Clout Products LLC and has been created for your information, education, and communication. This site and all of its components, including, without limitation, text, images, and audio, are copywritten by Clout Products LLC.  This site is available only for your personal, non-commercial use. You may not copy, reproduce, republish, post, distribute, transmit, or modify in any way any part of this site.


Jurisdiction

This site is controlled and operated by Clout Products LLC. from the United States, and Clout Products LLC makes no representation that the information and materials in this site are appropriate or available for use in other locations.


Trademarks

All names, logos, and trademarks are the property of Clout Products LLC. you may not use any of such materials for any purpose without the express written agreement of Clout Products LLC.


Clout Products LLC or its employees, third party contracts, and manufactures, are not responsible for the use and practice of any instructions herein. Those who follow all broadcast listed or served herein assume all risk of being offended or suffering any other form of damage.


Clout Products LLC or its owners, operators, and staff will NOT be held liable for any illegal activity, legal recourse, or lawyer's fees resulting from the purchase and/or use of any of our products. Our site is for informational use. Also, any governmental employee, agency, or agent must identify themselves to the operators of Clout Products LLC upon their entering the site, and when ordering any products from our site.

Privacy Statement

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at cloutproducts@gmail.com.

SECTION 3 - DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.